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umzugs•mappe

Cancellation policy

This is a translation provided for convenience. Only the German version is legally binding: German version.

Consumers have a right of withdrawal as follows:

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.

To exercise your right of withdrawal, you must inform us (Lukas-Domenik Sonnenfeld, Anschrift siehe Impressum, Germany, email: sunfieldshops@gmail.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also exercise your right of withdrawal online on the Cancel contract page (https://umzugsmappe.sunfield.workers.dev/en/vertrag-widerrufen.html). If you use this online function, we will send you without delay an acknowledgement of receipt on a durable medium (e.g. by email) with information on the content of your declaration and the date and time of its receipt.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

For a contract for the supply of digital content not on a tangible medium, the right of withdrawal expires once we have begun performance of the contract after you

  1. have expressly consented to us beginning performance of the contract before the end of the withdrawal period,
  2. have acknowledged that by giving your consent you lose your right of withdrawal once performance of the contract has begun, and
  3. we have provided you with a confirmation in accordance with § 312f BGB.

You give this consent and acknowledgement in the order form via the required checkbox before the order buttons (“Order with obligation to pay – PayPal” or “Order with obligation to pay – card, Apple Pay, Google Pay, Klarna, SEPA & more”). You receive the confirmation under § 312f BGB with the email containing the download link.

End of cancellation policy

Draft legal text, As of November 2026. To be legally reviewed before going live.